fh66 Privacy Policy

Last Updated: January 2026

Section 1

Introduction

This Privacy Policy ("Policy") describes how fh66 ("fh66", "we", "us", "our") collects, processes, stores, and protects the personal information of players and visitors ("you", "your") who access or use the fh66 online casino and sports betting platform available at fh66.bio and all associated services. By registering an account or otherwise using the fh66 platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein.

fh66 is committed to handling your personal information responsibly and in accordance with applicable data protection principles. This Policy applies to all personal data collected through the fh66 website, mobile-optimised platform, customer support channels, and payment processing interfaces. It does not apply to third-party game provider platforms or external payment service providers, which operate under their own separate privacy policies.

Section 2

Information We Collect

fh66 collects the following categories of personal information in the course of providing the platform and its services to you.

Section 3

How We Use Your Information

fh66 processes your personal information only for the following specific and documented purposes. We do not use your data for any purpose incompatible with those listed below without first obtaining your explicit consent.

• Account ManagementTo register, verify, maintain, and administer your fh66 player account, including identity verification (KYC), age confirmation (21+), and account security measures such as OTP authentication.
• Service DeliveryTo process deposits and withdrawals via bKash, Nagad, Rocket, and Upay; to credit winnings to your account; to apply bonuses; and to deliver the game content and sports betting services you have requested.
• Legal ComplianceTo meet anti-money laundering (AML) obligations, to conduct KYC checks, to respond to lawful requests from regulatory or law enforcement authorities, and to maintain transaction records as required by applicable law.
• Fraud PreventionTo detect and prevent fraud, money laundering, underage gambling, collusion, bonus abuse, and any other prohibited conduct as defined in the fh66 Terms and Conditions. Technical data including IP address and device fingerprint is used for this purpose.
• Responsible GamingTo monitor gameplay patterns for indicators of problem gambling, to apply player-requested deposit limits and self-exclusion settings, and to provide responsible gaming resources and support referrals.
• Platform ImprovementTo analyse aggregated, anonymised usage data for the purpose of improving the performance, security, and user experience of the fh66 platform. No individually identifiable data is used for this purpose.

Section 4

Legal Basis for Processing

fh66 processes your personal data on one or more of the following legal bases, depending on the specific data and purpose involved.

• Contractual NecessityProcessing is necessary to perform our contract with you — specifically, to provide you with a functioning player account, to process your transactions, and to deliver the games and betting services you have requested.
• Legal ObligationProcessing is necessary for fh66 to comply with applicable legal obligations, including anti-money laundering regulations, KYC requirements, and obligations to respond to lawful authority requests.
• Legitimate InterestsProcessing is carried out in pursuit of fh66's legitimate interests in operating a secure, fair, and compliant platform — including fraud detection, platform security, responsible gaming monitoring, and service improvement — where those interests are not overridden by your privacy rights.
• ConsentWhere processing is based on consent (for example, sending you optional promotional communications), you may withdraw your consent at any time by contacting fh66 support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

Section 5

Cookies and Tracking Technologies

fh66 uses cookies and similar tracking technologies on the fh66 platform to ensure core functionality, maintain session security, and collect aggregated analytics data. The following types of cookies are used.

• Essential CookiesRequired for the fh66 platform to function correctly. These include session authentication tokens, security cookies, and cookies that remember your language and display preferences. Essential cookies cannot be disabled.
• Analytics CookiesUsed to collect anonymised data about how players interact with the fh66 platform — including pages visited, session duration, and navigation paths. This data is used solely to improve the platform experience and is never used to identify individual players.
• Security CookiesUsed for fraud detection and prevention — including device fingerprinting cookies that help fh66 identify unusual login patterns, multiple-account activity, and automated bot behaviour on the platform.

Section 6

Sharing Your Information

fh66 does not sell, rent, or trade your personal information to third parties. Your data may be shared with the following categories of recipients only where necessary and only for the purposes described in this Policy.

• Payment Service ProvidersTransaction data is shared with bKash, Nagad, Rocket, Upay, and other payment processors solely to facilitate the processing of deposits and withdrawals requested by you. These providers operate under their own privacy policies and data security frameworks.
• Game ProvidersGame session data (Player ID, session token, stake, and outcome information) is exchanged with certified third-party game providers such as Pragmatic Play, Evolution Gaming, and Ezugi solely to deliver the game content and validate game results within your session.
• Legal and Regulatory Authoritiesfh66 may disclose your personal information to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by applicable law, court order, or regulatory requirement. fh66 will, where legally permitted, notify you of such a disclosure.
• Fraud Prevention ServicesAnonymised or pseudonymised technical data may be shared with third-party fraud detection and identity verification services to help identify fraudulent activity, prevent underage gambling, and maintain platform integrity. These providers are contractually bound to process data only as instructed by fh66.

Section 7

Data Security

fh66 implements industry-standard technical and organisational security measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and the fh66 platform; encrypted storage of sensitive account and payment data at rest; role-based access controls that restrict internal staff access to personal data on a strict need-to-know basis; and regular security reviews of the fh66 platform infrastructure.

Whilst fh66 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data security incident that materially affects your personal information, fh66 will notify affected players as promptly as practicable. Players are strongly encouraged to use strong, unique passwords for their fh66 account and to contact fh66 support immediately if they suspect unauthorised access to their account.

Section 8

Data Retention

fh66 retains your personal information only for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by applicable law and operational necessity.

• Active AccountsPersonal data associated with an active fh66 account is retained for the duration of the account's existence plus any legally mandated minimum period following account closure.
• Financial RecordsTransaction records, deposit and withdrawal histories, and KYC documentation are retained for a minimum of five years following account closure or the date of the last transaction, whichever is later, to meet anti-money laundering record-keeping obligations.
• Support CommunicationsCustomer support interaction records are retained for a minimum of two years from the date of the interaction to enable fh66 to handle any subsequent related complaints or disputes within the applicable limitations period.

Section 9

Your Privacy Rights

As a player on the fh66 platform, you hold the following rights in respect of your personal information. To exercise any of these rights, please contact fh66 support using the email address in the footer of this site. fh66 will respond to all valid requests within a reasonable timeframe.

• Right of AccessYou have the right to request a copy of the personal information fh66 holds about you, including what categories of data are stored, for what purposes, and with whom they have been shared.
• Right to RectificationYou have the right to request that fh66 correct any inaccurate personal information held about you. Given that account integrity depends on accurate data, fh66 will also require appropriate verification before making corrections.
• Right to ErasureYou may request the deletion of your personal information where it is no longer necessary for the purposes for which it was collected. This right is subject to fh66's legal obligations to retain certain data — for example, KYC and AML records must be retained for the periods specified in Section 8 regardless of an erasure request.
• Right to RestrictionYou may request that fh66 restrict the processing of your personal data in certain circumstances — for example, while fh66 is investigating a rectification request or a complaint you have raised about fh66's use of your data.
• Right to Data PortabilityWhere processing is based on your consent or on a contract between you and fh66, you may request that fh66 provide you with a copy of the personal data you have provided to fh66 in a structured, commonly used, machine-readable format.
• Right to ObjectYou have the right to object to fh66's processing of your personal data where that processing is based on fh66's legitimate interests. fh66 will cease such processing unless fh66 can demonstrate compelling legitimate grounds that override your interests.

Section 10

Payment Data and Mobile Banking Privacy

fh66 processes payment transactions in Bangladeshi Taka (BDT) via mobile banking platforms including bKash, Nagad, Rocket, and Upay. When you initiate a deposit or withdrawal, fh66 receives a transaction reference number and confirmation of the transferred amount from the mobile banking provider. fh66 does not have access to your full mobile banking credentials, PIN, or password at any point in the transaction process.

Transaction data retained by fh66 is used exclusively for the purposes of crediting your account, processing withdrawal requests, resolving payment disputes, and meeting AML record-keeping obligations. fh66 does not share your mobile banking account number or wallet ID with any third party other than the payment provider itself for the direct purpose of processing your requested transaction.

Section 11

Protection of Minors

The fh66 platform is strictly intended for adults aged 21 and above. fh66 does not knowingly collect personal information from individuals under the age of 21. Age verification is conducted during the account registration process, and fh66 reserves the right to request additional KYC documentation to confirm a player's age at any time. If fh66 becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted and the associated account will be permanently closed. If you are a parent or guardian and believe that a minor may have registered a fh66 account using your details or device, please contact fh66 support immediately at [email protected].

Section 12

Changes to This Privacy Policy

fh66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, fh66's data processing practices, or the services offered on the fh66 platform. The date at the top of this page will be updated to reflect the date of the most recent revision.

Where changes to this Policy are material — meaning they significantly affect the way fh66 processes your personal data or the rights you hold — fh66 will notify registered players via their registered mobile number or email address before the changes take effect. Your continued use of the fh66 platform following notification constitutes your acceptance of the revised Policy. The most current version of this Policy is always available on this page.

Section 13

Contact Us About Privacy

If you have any questions, concerns, or complaints about this Privacy Policy or about the way fh66 handles your personal information, please contact the fh66 privacy team in writing. fh66 is committed to resolving all privacy-related enquiries promptly and transparently.

Privacy enquiries: [email protected]